- For Award Ticket Reservation / Confirmation
- Personal Information Change
- Post Flight Credit
For award ticket confirmation of Non-JMB Members
- Japan Domestic Award Ticket Reservation Confirmation
- International Award Reservation Confirmation
- Redeeming MileageRedeem your miles for DFS HAWAII Gift Certificate which can be used 10,000 miles = US$100-
- Information[For JMB members] Extended! Tallink Silja Cruise liners offer a VIP card for JMB members
- Redeeming MileageUpgrade Discount Promotion
- Redeeming Mileagecontinued until March 2019! Discount Mileage Promotion for JALCARD navi members
- Redeeming Mileagecontinued until March 2019! JAL International Award Ticket Discount Mileage
- About JAL Group's Passenger Service System transformation scheduled on November 16, 2017
- Frequent asked questions about how to use the new web booking function.
- Changes of handling procedures due to transformation of Passenger Service System
- Changes of handling procedures due to transformation of Passenger Service System.
- Starting from April 2017, Japan time will be used to determine the specific time when miles will expire (the mileage expiration time).
- Effective April 1, 2017, there will be changes to the rules for using Award Tickets
- The parts of service of JAL Family Club will be changed from April, 2016.
- "Web Password" authentication on the JAL website