- For Award Ticket Reservation / Confirmation
- Personal Information Change
- Post Flight Credit
For award ticket confirmation of Non-JMB Members
- Japan Domestic Award Ticket Reservation Confirmation
- International Award Reservation Confirmation
- Redeeming MileageUpgrade Discount Promotion
- Redeeming Mileagecontinued until March 2019! Discount Mileage Promotion for JALCARD navi members
- Redeeming Mileagecontinued until March 2019! JAL International Award Ticket Discount Mileage
- Redeeming Mileagecontinued until March 2019! JAL International Award Ticket Discount Mileage Promotion for JALCARD
- Other(Exclusive offer) FLY ON Upgrade Package for the 2018 service year
- About JAL Group's Passenger Service System transformation scheduled on November 16, 2017
- Frequent asked questions about how to use the new web booking function.
- Changes of handling procedures due to transformation of Passenger Service System
- Special notice for passengers holding ticket that includes airberlin flight
- Changes of handling procedures due to transformation of Passenger Service System.
- Starting from April 2017, Japan time will be used to determine the specific time when miles will expire (the mileage expiration time).
- Effective April 1, 2017, there will be changes to the rules for using Award Tickets
- The parts of service of JAL Family Club will be changed from April, 2016.
- "Web Password" authentication on the JAL website
Services for JAL Mileage Bank Members
We offer even more convenient services for our most frequent flyers.